SOCAGE NORTH AMERICA LLC (“SOCAGE North America”, “we”, “our”, or “us”) values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit https://socagenorthamerica.com (the “Website”) or interact with our products and services.
By using our Website, you agree to the practices described in this Privacy Policy.
Applicability
This Privacy Policy applies to all visitors of our Website, customers, prospective customers, and anyone who communicates with SOCAGE North America through our online services.
Our Website is operated in the United States and is governed by applicable U.S. laws. If you access the Website from another country, you do so at your own discretion and are responsible for complying with any local laws that may apply.
Information We Collect
We may collect information directly from you as well as information that is automatically collected when you use our Website.
Information You Provide
Depending on how you interact with us, we may collect information including:
- First and last name
- Company name
- Email address
- Telephone number
- Mailing address
- ZIP or postal code
- Information submitted through contact forms
- Information provided when requesting a quotation
- Information related to service requests
- Information you provide when subscribing to newsletters or marketing communications
- Records of correspondence with our team
If you purchase products or services, we may also collect information necessary to process your transaction. Payment information is processed by trusted third-party payment providers and is not stored on our servers.
Information Collected Automatically
When you browse our Website, certain technical information may be collected automatically, including:
- IP address
- Browser type and version
- Operating system
- Device information
- Referring website
- Pages visited
- Date and time of your visit
- Time spent on pages
- Navigation behavior
This information helps us improve Website performance, security, and user experience.
Cookies
Our Website uses cookies and similar technologies to improve functionality and enhance your browsing experience.
Cookies may be used to:
- Remember your preferences
- Improve Website performance
- Analyze visitor behavior
- Measure marketing effectiveness
- Provide a more personalized experience
You may disable cookies through your browser settings. Please note that certain Website features may not function properly if cookies are disabled.
Analytics
We may use third-party analytics services, including Google Analytics or similar platforms, to better understand how visitors use our Website.
These services may collect anonymous usage information through cookies and similar technologies. The information helps us improve our Website and marketing efforts.
Third-Party Links
Our Website may contain links to third-party websites.
SOCAGE North America is not responsible for the privacy practices or content of external websites. We encourage you to review their privacy policies before providing personal information.
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries
- Prepare quotations
- Process service requests
- Provide customer support
- Deliver products and services
- Improve our Website
- Personalize your experience
- Send updates about products, services, and promotions
- Communicate important account or service information
- Detect fraud and maintain Website security
- Comply with legal obligations
- Enforce our Terms of Use
Where required by law, we will obtain your consent before sending marketing communications.
Sharing Your Information
SOCAGE North America does not sell your personal information.
We may share your information only when necessary with:
- Authorized SOCAGE dealers
- Service partners
- Technology providers
- Shipping providers
- Payment processors
- Professional advisors
- Government authorities when required by law
All third parties are expected to handle your information responsibly and only for the purposes for which it was provided.
Data Security
We implement appropriate administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction.
Although we take reasonable steps to protect your information, no method of transmission over the Internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.
Data Retention
We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
Your Rights
Depending on your location and applicable law, you may have the right to:
- Access your personal information
- Request correction of inaccurate information
- Request deletion of your personal information
- Object to certain processing activities
- Withdraw consent where processing is based on consent
- Request a copy of the personal information we hold about you
To exercise any of these rights, please contact us using the information provided below.
California Privacy Rights
If you are a California resident, you may have additional rights under applicable California privacy laws, including the right to request information regarding the collection, use, and disclosure of your personal information.
Requests may be submitted using the contact information below.
Children’s Privacy
Our Website is not intended for children under the age of 13.
We do not knowingly collect personal information from children under 13 years of age. If we become aware that such information has been collected, we will promptly delete it.
Parents or guardians who believe a child has provided personal information may contact us to request its removal.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our business practices, legal requirements, or Website functionality.
The updated version will be posted on this page with a revised Effective Date. Continued use of the Website after changes have been posted constitutes acceptance of the revised Privacy Policy.
Contact Us
If you have any questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact us:
SOCAGE NORTH AMERICA LLC
334 Calef Highway, Unit 1
Epping, NH 03042
United States
Phone: (603) 734-4077
Email: info@socagenorthamerica.com
Website: https://socagenorthamerica.com